Terms and Conditions of Antonius Caviar Online Shop
PLEASE READ THIS AGREEMENT CAREFULLY. IT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF THE SITE. THIS AGREEMENT CONTAINS A BINDING ARBITRATION AGREEM ENT AND CLASS ACTION WAIVER. IT AFFECTS YOUR LEGAL RIGHTS.
I. General information
II. Definitions
III. Terms of Use of the Online Shop
IV. Goods
V. Registration
VI. Account Registration
VII. Placing orders /Concluding a Sales Contract
VIII. Payments
IX. Delivery of goods
X. Complaints / Withdrawal from a Contract
XI. Disclaimers
XII. Limitation of Liability
XIII. Indemnity
XIV. Dispute Resolution by Binding Arbitration
XV. Severability
XVI. Termination
XVII. Waiver of Injunctive or other Equitable Relief
XVIII. Enforceability and Admissibility
XIX. Waiver, Modification and Assignement
XX. Final provisions
I. General information
- The owner of “Antonius Caviar USA ” Online Shop is AC Northam (a limited liability company) with its registered office in Sunrise, Florida.
- The goods are produced for the Owner of the Online Shop by Gospodarstwo Rybackie Olsztyn II LLC with a registered seat in Ruś near Olsztyn, Poland. This entity is included in the register of caviar processing, packaging and repackaging plants under the number 0009.
- The Seller provides services through the Online Shop in the territory of the continental US and its territories.
- These Terms and Conditions define the use of the Online Shop and are available at www.antoniuscaviarusa.com/shop in such a way that a Customer, before using the services of the shop can, in an easy way, have access to Terms and Conditions, open them, record and store them, using the teleinformatic system that he/she is currently using.
- Before using the services of the Shop the User is obliged to read the Terms and Conditions of the shop. By using the Online Shop, the User confirms that he/she has read the Terms and Conditions and that he/she accepts them and agrees to abide by them.
- The Owner of the Online Shop is available for contact during working days, in the following hours: 8 am – 4 pm and at contact@antoniuscaviarusa.com.
- In order to access the services provided, a User has to meet the following technical requirements:
- have a computer with Internet access and a web browser: Internet Explorer, Mozilla, Firefox, Google Chrome,
- have an active email account,
- enable JavaScript, frames, and CSS styles.
- The Owner of the Online Shop undertakes to make every effort to ensure proper and uninterrupted operation of the Shop. In the event of a malfunction or technical error caused by hardware or software problems or other causes, the Owner of the Online Shop shall make every effort to minimize all the adverse effects of any technical problems. The owner of the Online Shop is not responsible for the consequences of technical failures if they occurred due to events that, with due diligence, were not possible to predict or prevent. The Seller is not responsible for any technical disruptions, including failures in the operation of the Online Shop cause by force majeure, unauthorized operation of third parties or incompatibility of the Online Shop with Customer’s technical infrastructure.
- In order to develop the Online Shop and minimize the risk of any technical failures, it is necessary to have periodic technical breaks during which changes are made in the IT system. The Shop’s owner undertakes to plan technical breaks, if possible, at night hours in order to make them less inconvenient for Users.
II. Definitions
- Terms and Conditions – these Terms and Conditions of Antonius Caviar Online Shop,
- Seller – AC Northam LLC with its registered office in Sunrise, Florida, USA.
- User – a natural person aged 18 and upwards with full legal capacity, a legal person and an organizational unit without legal personality, but having legal capacity, only visiting the Online Shop and accepting the Terms and Conditions,
- Customer – the User who buys the Goods at the Online Shop,
- Online Shop – Antonius Caviar Online Shop at www.antoniuscaviarusa.com/shop,
- Order – an offer to conclude a Sales Contract submitted by a Customer via the Online Shop,
- Sales Contract – a contract of sales of goods concluded between the Seller and the Customer via the Online Shop,
- Goods – Caviar sold by the Seller via the Online Shop, where the Seller carries out the retail sale of the Goods,
- Registration – the process of completing a User’s form, located on the website of the Online Shop in order to conclude and execute the Sales Contract, without User Account Registration,
- Account Registration – the process of setting up a User Account, by entering real email address, as well as Username and Password,
- User Account – an Account registered by the User, which is a collection of resources in which data is collected, including order history and User’s contact details,
- Username – a name that uniquely identifies the User Account,
- Password – a string of characters which, together with the Username, identifies a User during the authentication process – logging into the User’s Account,
- Consumer – a natural person who undertakes with an entrepreneur a legal activity not directly related to his/her business or profession,
- Trade Information – a description of the Goods, their pictures with information on their prices, their availability, edited and entered by the Shop’s Owner.
III. Terms of Use of the Online Shop
- Placing orders without a User Account Registration.
Users can place orders in the Online Shop without having to set up an Account – to buy as a “guest”. Before placing an order, the Customer has to register and accept the Terms and Conditions. - Placing orders with User Account Registration.
Users can place orders in the Online Shop after registering an Account – creating a User Account. Account Registration requires the User to provide his real email address and to enter a Username and Password, and then gives the possibility to fill in the “ADDRESSES” tab, “Billing Address” and “Shipping address” by providing personal data, such as name, surname, address or phone number. After logging in, the User adds the selected goods to the basket and confirms the contact details. Before placing an order, the Customer has to register and accept the Terms and Conditions. - Placing orders with Registration of the User Account when placing an Order:
Users can place orders in the Online Shop as a “guest” and register the Account when placing the order – for this purpose, after filling in the appropriate fields of the form, select the “Create an account?” option, and then enter the Username and Password.
IV. Goods
- Detailed information on the Goods, including prices, can be found at the Online Shops’ website www.antoniuscaviarusa.com/shop
- Their prices are in USD (excluding Sales Tax) and they do not include shipping costs.
- The Seller reserves the right to change the prices of the Goods, however, this will not affect the Orders placed before the price changes.
- Information on the Goods posted on the Online Shop does not constitute an offer but it is an invitation to enter into an agreement.
- The Goods are unpasteurized. The Goods remain suitable for consumption, provided that they are kept at a temperature between 26.6 ⁰F and 37.4 ⁰F. The Seller, in order to ensure that temperature, delivers the Goods to the Customer: within 24 hours for orders delivered within the territory of the USA and from 24 to 48 hours for orders delivered in USA Territories (in accordance with the Terms and Conditions, via a courier company) in sealed insulated packages with special reusable icepacks. After the delivery, the Goods should be removed from the packaging and then placed in a refrigerator, but not in a freezer.
V. Registration – placing orders as a “guest”.
It is possible to place orders without prior Account Registration – placing orders as a “guest”. For this purpose, the User each time placing an order registers data and accepts the Regulations.
- The User makes a Registration by entering his or her real data into the blank spaces of the form, indicating whether the Order is placed by a “natural person” or a “company”. Before registering, it is necessary to confirm that User has read the Privacy Policy and Information on the processing of personal data.
- If the User submits the Order as “natural person”, the following information is required:
- name,
- surname,
- e-mail address,
- phone number,
- address,
- shipping address of the Goods within the USA, if it differs from the address of residence.
- If the User submits the Order as “company”, the following information is required:
- company name,
- name,
- surname,
- e-mail address,
- phone number,
- company address,
- EIN (Tax Id. No.), optional, in the Order Notes field,
- delivery address of the Goods within the USA, if it differs from the registered office of the company.
VI. Account Registration
- It is possible to place Orders after registering a User Account.
- Account Registration requires the User to provide his / her real email address and to set the Username and Password.
- By using any part of the Site that requires a Username or password – including but not limited to registration through the “My Account” section of the Site – the User is responsible for maintaining the confidentiality of that Username and password and for restricting access to the User’s computer, and agree to accept responsibility for all activities that occur under his / her account or password, including, but not limited to any product orders. In the event the confidentiality of User’s account, username, or password is compromised in any manner, the User should notify AC Northam LLC immediately. Consistent with the Network and Information Security provisions of our Privacy Policy, AC Northam LLC reserves the right to take any and all action, as it deems necessary or reasonable, to ensure the security of the Site and the User’s account, including without limitation terminating the User’s account, changing the password, or requesting additional information to authorize transactions on the account.
- Notwithstanding the above, AC Northam LLC may rely on the authority of anyone accessing the User’s account or using his / her password and in no event and under no circumstances shall AC Northam LLC be held liable to the User for any liabilities or damages resulting from or arising out of (1) any action or inaction of AC Northam LLC under this provision, (2) any compromise of the confidentiality of the User’s account or password, (3) any unauthorized access to his / her account or use of the password; or (4) any purchases made through his / her account. Any unauthorized use of the Site will terminate the permission or license granted herein and may violate applicable law including copyright laws, trademark laws (including trade dress), and communications regulations and statutes. All violators will be prosecuted to the fullest extent of the law.
- By using the Site, the User agrees not to impersonate any person or entity, otherwise, misrepresent his / her affiliation with a person or entity, misrepresent his / her address or country of residence, or interfere with other users of the Site. The User is solely liable for the content of any message, data, information, text, or other material he / she submits or transmits to the Site. Consistent with the Indemnity section below, the User agrees to indemnify and hold harmless AC Northam LLC from any claim, action, demand, loss, or damages (including attorneys’ fees) made or incurred by any third party arising out of or relating to he / she conducts, his / her violation of this Agreement, or his / her violation of any rights of a third party.
- It is possible to change the Username in the “ACCOUNT DETAILS” tab.
- The Password must be at least twelve characters in length. It is possible to change the Password in the “ACCOUNT DETAILS” tab.
- Account Registration allows the User to fill in the “ADDRESSES” tab: “Billing address” and “Shipping address” by providing personal data such as name, surname, company name, address or telephone number.
- If the User submits the Order as “natural person”, the following information in the “Billing address” section is required:
- name,
- surname,
- e-mail address,
- phone number,
- address,
- shipping address of the Goods within the USA, if it differs from the address of residence.
- If the User submits the Order as “company”, the following information in the “Billing address” section is required:
- company name,
- name,
- surname,
- e-mail address,
- phone number,
- company address,
- EIN (Tax Id. No.), optional, in the Order Notes field,
- delivery address of the Goods within the USA, if it differs from the registered office of the company.
- If the Shipping Address is different from the Billing Address, it is required to complete the appropriate fields in the “Shipping Address” section.
- “Billing address” and “Shipping address” can be edited.
- After logging in, the User adds the selected Goods to the basket and confirms the contact details. Before placing an Order, it is obligatory to accept the Terms and Conditions.
- It is possible to register the User’s Account during the ordering process (when placing order as a “guest”) – for this purpose, after filling in the appropriate fields of the form, the “Create an account?” option should be selected. Then the Username and Password fields shout be entered. Selecting this option and correctly filling in the “Username” and “Create account password” fields will result in Account Registration.
- Before registering an Account, it is obligatory to read and accept the Terms and Conditions.
- Before registering an Account, it is obligatory to read the Privacy Policy and Information on the processing of personal data.
VII. Placing orders /Concluding a Sales Contract
- Placing an Order is an offer submitted by the Customer.
- Placing the Order is only possible after the Registration or Account Registration has been completed and the Customer acknowledges and accepts the Terms and Conditions (by indicating the appropriate choice).
- Orders may be submitted within 7 days of the week, 24 hours a day.
- The submission of the Order consists of selecting the Goods and their quantity. The Customer makes this decision by clicking the “Add to cart” button or its equivalent. The “Cart” allows the Customer to manage the selected Goods and calculate the current value of the Order, taking into account the shipping costs of the Goods. Shipping costs and Sales Tax are indicated separately from the purchase price.
- The Order is placed when the Customer clicks the “Order and Pay” button.
- Immediately after the Order has been placed, the Seller will send a message confirming the receipt of the Order to the e-mail address specified by the Customer in the Registration form. The Sales Contract is concluded the moment the Seller sends the Customer a message confirming receiving the Order.
- The Seller shall take the utmost care when updating the inventory of the Goods on the website. However, if the Goods indicated in the Order are physically unavailable, the Seller will contact the Customer by phone or e-mail, according to the data provided in the Registration form. The Customer will be able to change the Order, taking into account the actual availability of the Goods or cancel the Order.
- The confirmation of receiving the Order referred to in sec. 6 above will define the parties to the Sales Contract, the nature and quantity of the Goods covered by the Order, and the value of the Order with separately given delivery costs of the Goods as well as the shipping time.
VIII. Payments
- The Customer is able to pay the purchase price of the Goods increased by the cost of Sales Tax and shipping via Visa or Mastercard, or other.
- When ordering, the Customer can choose one of the following payment methods: Credit Card, Debit Card, or other electronic payment methods. By providing payment method information, the Customer expressly authorize AC Northam LLC, its Agents, Service Providers, and Processors to charge the payment method for the order.
- The seller documents the sale by e-mail to the Customer.
IX. Delivery of goods
- The Seller delivers the Goods within the USA via a courier company.
- The Goods, in the territory of the USA, are delivered within 24 hours to 48 hours from their dispatch.
- The Goods are shipped when payment has been credited to the account. The Goods are shipped Monday tthough Thursday, excluding holidays and days preceding the holidays.
- After having sent the Goods, the Seller sends the Customer an e-mail confirmation at the e-mail address provided in the Registration form or during Account Registration.
- The Goods are delivered to the address indicated by the Customer during the Registration or in the “ADDRESS” tab (after setting up the User Account).
- Returns and refund policy: due to the Goods being perishable, no returns are accepted. Refunds will be issued at the discretion of Antonius Caviar USA. Refunds will only be issued upon verification of loss by the courier.
X. Complaints / Withdrawal from a Contract
- The customer may check the sealing of the packaging in which the Goods are delivered to him/her.
- The Customer should submit a complaint to the e-mail address contact@antoniuscaviarusa.com precisely indicating in what way the goods are non-compliant with the contract.
- The Seller will process the complaint within 14 days. During this time the Customer shall be informed about further actions.
- Due to the Goods being perishable, the Customer shall not have the right to withdraw from the Contract.