Shipping and delivery

Caviar is shipped straight from our cold storage where it is stored in vacuum-packed tins at a controlled temperature.

 

Unpasteurized caviar is very sensitive to thermal conditions – it should be stored at a temperature of 32°F to 36°F. To maintain the continuity of the cold chain during transport the tins are packed in heat-insulated packaging and secured with ice packs. If the caviar is to be re-shipped upon receipt, it must be repacked in the same way that it arrived.  Please keep the Styrofoam box and cardboard spacers to prevent direct contact of the tins with ice packs and freeze the ice packs again.

 

The shipping costs may vary depending on the value of the order. We offer FREE shipping for orders over $300. A $65 flat fee is added for orders under $300.

 

Orders placed before 1 pm EST, Monday-Thursday (except holidays), will normally ship the same day via overnight delivery. Orders placed after 1 pm EST are shipped the next business day, except Friday.

Orders placed after 1 pm EST on Thursday through Sunday, will be shipped on Monday (except holidays) via overnight delivery service.

 

The estimated delivery time is 1 business day from the moment the parcel is picked up by the courier. We do not ship on holidays, or days before holidays. The cost of delivery includes the cost of courier delivery, a thermo-insulated box and ice packs.

 

After unpacking the parcel, immediately put the caviar tins in the refrigerator and store them at 32°F to 36°F until consumption.  Never put caviar in the freezer!